Empowering and connecting the healthcare continuum

Our vision is to coordinate social and healthcare services to improve the well-being of individuals and their communities. We do this by:

Leveraging data
Delivering a robust system of record to social service agencies
Building community networks
Connecting organizations together

Better serve your community with Community CareLink

Imagine a world where you can view and measure the social determinants of health that matter most to your community. Imagine coordinating care across the continuum for your most vulnerable populations while connecting them to most critical resources in real time.

That’s the world we’ve built in partnership with our clients—the most dedicated people we know to serving others. Community CareLink is THE solution for integrating the care delivery model to create equitable access - for everyone.

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Case management-built.
Care-centered. Connected. Coordinated.

Case management-built

Custom, case management views:

Client profiles show all pertinent information face-up
Program manager dashboards help to manage case loads
Easily change client status, add resources or discharge from the dashboard

Facilities reporting with associated costs
Documents manager to easily and securely manage client docs and eSignatures
One-on-one or group therapy notes
Client alerts based on treatment plan, needs and triage protocol
Crisis call management, from intake to referral

SOAP-based case management notes

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Care-centered

Intake process designed from best practice/industry standards
Intuitive charting
Residential capabilities to identify highest areas of need or gaps in care across a resident community
- Bed boards
- Facilities reporting
- Group therapy management
Service delivery plan management
- Track social determinants of health across critical domains like financial, employment, career, housing and much more
Customizable intake forms
Agency document storage
In-platform eSignature capabilities
Crisis call intake and management

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Connected

In-platform, HIPAA-compliant messaging with document attachments
SaaS-enabled platform for easy set up and access across the community
Referral networking
Custom intake form for self-application
From referrals dash, view and act on inbound and outbound referrals
Refer to internal or external partners across the social safety net
Resource guides connect resources across an entire community via a searchable database, regardless of status on the platform

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Organizational Management

Access a library of templated, pre-built and commonly used reports
Build customizable reports based on organizational needs
Report on the community, organization, program or individual level
Report on program effectiveness, participation, completion rates and more
Show program outcomes to earn additional funding
Track costs across the entire organization
Identify areas for improvement

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"62% of the funders that have contributed to the capital campaign are first-time Amethyst Place donors, which suggests that we have been able to tell a richer story about our impact to give them the confidence and motivation to invest in our expansion."

SARAH KNOPF-AMELUNG

Director of Strategy & Growth | Amethyst Place

Kansas City-based women’s recovery and treatment housing facility, Amethyst Place, used data from CCL to show the donor community the need for additional services, leading to the investment in a new $15.4M long-term housing expansion of its current facilities. Read the case study here.

Read the Story