Unlocking New Funding: How Social Service Agencies Are Using Community CareLink to Bill Medicaid, Medicare, and Private Insurance

In today's challenging funding landscape, social service organizations are being asked to do more with less -- while still meeting the growing needs of their communities.

But what if there was a sustainable way to increase your revenue while continuing your

mission-driven work?

Thanks to changes in reimbursement policies and the capabilities of platforms like Community CareLink, that opportunity is here.

A Game-Changer for Human Service Organizations

Many community-based organizations (CBOs), behavioral health providers, and social service

agencies are now eligible to bill Medicaid, Medicare, and even private insurance for services they already provide -- such as:

- Care coordination

- Case management

- Behavioral health support

- Housing navigation

- Social determinants of health (SDoH) interventions

With the right tools in place, these services can now be transformed into reimbursable activities.

Why Now? Medicaid and Medicare Are Embracing Whole-Person Care

Government payers are increasingly recognizing that addressing social needs leads to better health outcomes -- and lower long-term costs.

- Medicaid waivers and state innovation models are funding social services to reduce avoidable ER visits and hospitalizations.

- Medicare Advantage plans now offer supplemental benefits that cover non-medical services such as home support, transportation, and community care coordination.

- Private insurers are also partnering with CBOs to deliver SDoH-focused care as part of

value-based models.

This shift opens the door for agencies to participate in the health care ecosystem -- and get paid for the vital work they do every day.

How Community CareLink Makes Billing Simple

Community CareLink is a powerful, HIPAA-compliant platform that allows agencies to track services, manage encounters, and submit claims to payers -- all in one place.

Here's how it supports billing and revenue cycle management:

- Documentation and Compliance - Capture all required clinical and non-clinical documentation tied to billing codes.

- Integrated Billing Workflows - Track services, generate claims, and submit to Medicaid, Medicare, and private payers.

- Custom Reporting - Monitor reimbursement, spot billing gaps, and measure service impact.

- Credentialing Support - Assist agencies in getting provider and staff credentials required for payer enrollment.

Whether you're billing for the first time or scaling up an existing revenue cycle, Community CareLink can be configured to fit your needs.

New Revenue. Same Mission.

For nonprofits and social service organizations, this is more than a revenue strategy -- it's a way to build financial sustainability while expanding access to care.

By leveraging Community CareLink, agencies can:

- Secure new funding streams

- Participate in value-based payment models

- Demonstrate measurable outcomes

- Invest in staff, programs, and infrastructure

Learn More

Want to see how your organization could benefit?

Visit CommunityCareLink.com to schedule a demo or consultation to explore billing readiness and discover how other agencies are turning care into cash flow -- without compromising mission.