Community CareLink technology has been helping Jackson County save money and provide more appropriate care for 2 years. Here’s how much:
Incarceration Deferment Program
Using Community CareLink, the Jackson County, MO Court System coordinates treatment with local social service agencies ($23/night) instead of city jail ($60/night).
· Person receives appropriate services
· Person enters specialty court (i.e., Drug Court or Mental Health Court)
· Person is assessed for substance use disorder and residential services
· Person is referred to an appropriate agency
· Judge and agency have access and can update the person’s case file
Fire Department Community Paramedic Program
If someone calls 911 and an assessment indicates that their needs are nonurgent, the Crisis Response Team coordinates appropriate social services for the person.
· Client receives appropriate services
· Nonurgent 911 call comes in
· Crisis Response Team screens for appropriate social services
· Using Community CareLink, Crisis Response Team makes and tracks referral
High-Utilizer Call ROI: Avg $1,000/hr
Emergency Department Deferment Program
Using Community CareLink communities in the Greater Kansas City area have reduced the impact and provided better care for people who frequent use emergency services.
· High-utilizers receive better care
· Emergency resources are saved
· Care Coordinator intervenes with Emergency Services
· Call assessed as not medically urgent
· Using Community CareLink, Care Coordinator finds appropriate social services and an open bed
· Patient is referred to a living facility
· Patient receives shelter, food, and social services
ROI Per Grant Dollar: $19.24
Overall Savings: $1,204,000
Police Department Social Services Program
With Community CareLink’s Curbside Case Management, when someone calls 911, Police Social Workers attend the call.
· Person receives appropriate care
· Police Officer & Social Services arrive
· If nonurgent, Social Worker screens for client’s needs
· Using Community CareLink, Social Worker searches for resources, messages Case Manager, tracks referral
Caller receives appropriate care. Police save resources. Taxpayers pay less.
Contact us to learn more about Community CareLink and how it can help your community.
